The Bankruptcy Specialist is responsible for supporting the management of bankruptcy accounts, ensuring compliance with all relevant bankruptcy laws and regulations. This role involves preparing and filing necessary legal documents, serving as the primary point of contact for bankruptcy trustees, attorneys, and courts. The Bankruptcy Specialist will provide guidance and support to the collections team on bankruptcy-related matters and collaborate with external legal counsel to handle complex cases. This role will play a critical role in minimizing financial losses and protecting the credit union’s interests during bankruptcy proceedings. The ideal candidate will stay updated on...

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.

Successful candidates for this full-time Management position would be responsible for the overall operations of the service center. Responsibilities include coaching and developing staff to ensure staff provides accurate, professional service to members with an emphasis toward solution oriented assistance. Manager is also responsible for the overall lending functions of the service center, to include promoting and approving loans, as well as, coaching staff on the lending process, and the sales of add-on products. In addition to salary, opportunities to earn incentives are also available.

Reporting to the Loan Compliance & Systems Manager, the Loan Compliance Officer is primarily responsible for the administration of the consumer loan portfolio and the related functions within the lending area to ensure consumer loans are made in accordance with credit union Loan Policy and Procedures (except for mortgage loans underwritten to secondary market guidelines).  Administration includes loan compliance, loan quality and documentation.

The Assistant Supervisor is responsible for delivering accurate, professional, and solution-focused service to members. Key duties include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. The role may involve completing necessary file maintenance, and assisting with payroll and account changes. It also requires maintaining up-to-date knowledge of and adhering to security procedures and internal controls.  

The Contact Center Personal Banker provides a proactive, consultative approach to online banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Branch Assistant Manager oversees all associates to ensure they deliver accurate, professional, and solution-focused service to members. This role supports the Manager in all areas of operations, ensuring friendly and efficient service to the membership. In the Manager’s absence, the Assistant Manager assumes full responsibility for the operation of the credit union branch. The position also requires maintaining up-to-date knowledge of and strict compliance with security procedures and internal controls. Additional duties may be assigned as needed.