The Credit Counselor plays a key role in managing delinquent accounts and supporting the Member Solutions department. Reporting to the Member Solutions AVP, this role is responsible for managing the collection of payments from delinquent accounts, providing credit counseling, and ensuring compliance with the Fair Debt Collection Practices Act (FDCPA) and Consumer Financial Protection Bureau (CFPB) regulations. This role requires a commitment to delivering high-quality service to members while maintaining accuracy in all tasks.  A successful candidate will demonstrate strong leadership skills, a team-oriented mindset, and a professional, high-quality approach to collections that prioritizes both member...

PCFCU is the premier financial institution for its members across the midlands. PCFCU was founded by teachers over 86 years ago and continues to be a beacon of financial strength and solutions for our members. PCFCU has been voted best credit union for over 16 straight years and is still growing throughout our footprint. We are looking for an Accountant to help expand our accounting team. This position is expected to work “in-office” typically. This position will assist the general accounting department by reviewing financial transactions, performing general ledger reconciliations, and monitoring accounting activities....

The Contact Center Member Service Representative is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members over the phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve opening prime share, share draft, and club accounts, performing necessary file maintenance, and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.