The Enterprise Relationship Officer is a strategic leader responsible for driving growth and engagement with business members. This position requires advanced financial expertise, the ability to develop and execute strategic plans, and the authority to make decisions critical to the success of member relationships. The role focuses on providing comprehensive banking solutions, including credit products, treasury management, deposit services, and customized financial strategies for diverse business types.

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Branch Assistant Manager oversees all associates to ensure they deliver accurate, professional, and solution-focused service to members. This role supports the Manager in all areas of operations, ensuring friendly and efficient service to the membership. In the Manager’s absence, the Assistant Manager assumes full responsibility for the operation of the credit union branch. The position also requires maintaining up-to-date knowledge of and strict compliance with security procedures and internal controls. Additional duties may be assigned as needed.

Successful candidates for this full-time Management position would be responsible for the overall operations of the service center. Responsibilities include coaching and developing staff to ensure staff provides accurate, professional service to members with an emphasis toward solution oriented assistance. Manager is also responsible for the overall lending functions of the service center, to include promoting and approving loans, as well as, coaching staff on the lending process, and the sales of add-on products. In addition to salary, opportunities to earn incentives are also available.

The Contact Center Member Service Representative is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members over the phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve opening prime share, share draft, and club accounts, performing necessary file maintenance, and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.

The Contact Center Member Service Representative is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members over the phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve opening prime share, share draft, and club accounts, performing necessary file maintenance, and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.

The Digital Services Personal Banker provides a proactive, consultative approach to online banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience.

The Branch Assistant Manager oversees all associates to ensure they deliver accurate, professional, and solution-focused service to members. This role supports the Manager in all areas of operations, ensuring friendly and efficient service to the membership. In the Manager’s absence, the Assistant Manager assumes full responsibility for the operation of the credit union branch. The position also requires maintaining up-to-date knowledge of and strict compliance with security procedures and internal controls. Additional duties may be assigned as needed.

The Assistant Supervisor is responsible for delivering accurate, professional, and solution-focused service to members. Key duties include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. The role may involve completing necessary file maintenance, and assisting with payroll and account changes. It also requires maintaining up-to-date knowledge of and adhering to security procedures and internal controls.    In the absence of the Supervisor, this position serves as the acting Supervisor. To support professional...

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

Successful candidates for this full-time position should have the ability to work with people, handle cash and financial transactions, and be comfortable promoting the credit union's products and services. Tellering and cross-selling are major parts of this position. In addition to salary, opportunities to earn incentives are also available.