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The Assistant Teller Manager/Universal Banker delivers a consultative, proactive, and member-focused banking experience by assisting with transactions, identifying financial needs and recommending appropriate solutions. This role supports overall teller operations, maintains accurate records and provides exceptional member experiences. This role is responsible for achieving sales and service goals while efficiently handling a wide range of service requests. The Assistant Teller Manager/Universal Banker is expected to maintain up-to-date knowledge of credit union products, security procedures, and internal controls to ensure compliance and safeguard member information.
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The Assistant Teller Manager is responsible for delivering accurate, professional, and solution-focused service to members. Key duties include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. The role may involve completing necessary file maintenance, and assisting with payroll and account changes. It also requires maintaining up-to-date knowledge of and adhering to security procedures and internal controls.
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The Fraud Analyst is responsible for mitigating fraud risk to the Credit Union and its members by identifying, investigating, and remediating fraudulent activity occurring in member accounts. This includes, but is not limited to, daily alert and report reviews, as well as answering inbound telephone calls from both members and internal departments. This position requires a broad knowledge of fraud methodologies and trends across all Credit Union transaction channels, including ATM/debit cards, online banking, branch banking, ACH, wires, electronic funds transfers, and payments. This position is responsible for...
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The Accounting Intern will support the Accounting team by assisting with daily financial operations and general ledger activities. This role provides hands-on experience in credit union accounting functions, including reconciliations, data entry, and transaction processing. The intern will work closely with experienced accounting professionals to ensure the accuracy and integrity of financial records while gaining valuable insight into the financial operations of a credit union.
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The Lending Systems Specialist (LSS) is responsible for optimizing the credit union’s consumer and mortgage lending systems to ensure efficient workflows, regulatory compliance, and exceptional member experience. This role plays a critical part in aligning lending system functionality with the credit union’s strategic goals by exercising sound judgment in system optimization, balancing operational efficiency with effective risk management. The position requires strong technical expertise and an in-depth understanding of lending operations to drive operational excellence.
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The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.