The Vice President of Technology is responsible for the strategic vision, implementation, and governance of the credit union’s technology ecosystem, including infrastructure, cybersecurity, data governance, and digital innovation. This role ensures alignment between technology initiatives and organizational goals, fosters a culture of security and innovation, and provides executive leadership in risk management, vendor strategy, and regulatory compliance. The VP chairs the Technology Steering Committee and represents the credit union on critical matters related to information security, digital transformation, and regulatory engagement.

The Credit Admin Specialist is responsible for managing the flow of loan applications from submission through closing. Verifying loan terms, details and preparing loan documents. This includes receiving and verifying required documentation, ensuring loans meet underwriting and regulatory requirements, coordinating with Personal Bankers and internal teams, and preparing loans for disbursement. The role plays a critical part in delivering an efficient and member-focused lending experience. May require occasional overtime during peak periods.

A successful candidate for this full-time position will assist the Branch Manager in overseeing and ensuring associates provide accurate, professional service to members with an emphasis toward solution oriented assistance. This Assistant Manager also assumes the duties and full responsibility of the Branch’s operation when the Manager is unavailable. The position requires maintaining an accurate knowledge of, and complying with, security procedures and internal controls. In addition to salary, opportunities to earn incentives are also available.

The Financial Service Representative, Online Functions is primarily responsible for member correspondence received through Online Banking, including, but not limited to, card and account inquiries, card disputes, travel notices, Overdraft Privilege opt-in requests, and stop payments. Additionally, this role serves as a back-up for all things (ODP) Overdraft Privilege. The associate ensures that all tasks are performed with accuracy, attention to detail, and in compliance with regulatory standards.

A successful candidate in this position provides accurate, professional service to members with emphasis toward solution oriented assistance. Assists members by telephone; provides credit union information. Assists members with account research; may promote prime share, share draft, and other accounts and refers member to the appropriate branch to open; completes necessary file maintenance; assists members with payroll and account changes. Maintains an accurate knowledge of and complies with security procedures and internal controls. Performs other duties as may be assigned.

The Assistant Supervisor is responsible for delivering accurate, professional, and solution-focused service to members. Key duties include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. The role may involve completing necessary file maintenance, and assisting with payroll and account changes. It also requires maintaining up-to-date knowledge of and adhering to security procedures and internal controls.  

The Member Solutions Support Specialist plays a vital role in supporting the operations of the Member Solutions Department. This position is responsible for handling administrative tasks, managing departmental logistics, and providing general office support to ensure the team operates efficiently. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask in a face-paced environment.

The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Contact Center Personal Banker provides a proactive, consultative approach to online banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience.