The Member Service Supervisor is responsible for overseeing associates to ensure they deliver accurate, professional, and solution-focused service to members. The Supervisor supports the Manager in all aspects of operations to ensure friendly and efficient service to the membership. In the absence of the Manager and Assistant Manager, the Supervisor assumes full responsibility for the operation of the credit union branch. This role also requires maintaining up-to-date knowledge of and strict adherence to security procedures and internal controls. Additional duties may be assigned as needed.

The Financial Service Representative (FSR) Check Returns is responsible for overseeing the entire return check process for the credit union, including managing the collection of returned checks, forgeries, and bonds. This role requires working closely with authorities to resolve fraudulent transactions and submitting bond claims when necessary. Additionally, the specialist will support the electronic transfer of checks between the Federal Reserve and other financial institutions, ensuring smooth transactions and conducting any required research. Providing excellent member service is key in this role, as you will assist both members and branch associates with their inquiries in a timely and professional...

This Reduced Full-Time position works from 11:00 am until approximately 5:00 pm Monday - Thursday and 11:00 am until approximately 6:00 pm Friday. Successful candidates should have the ability to work with people, handle cash and financial transactions, and be comfortable promoting the credit union's products and services. Tellering and cross-selling are major parts of this position. In addition to salary, opportunities to earn incentives are also available.

The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.

The Branch Manager is responsible for ensuring that branch associates deliver accurate, professional, and solution-focused service to members. This position oversees all aspects of the branch to ensure friendly and efficient service to the membership. Delegated authority by the Senior Vice President of Branches, the Manager is accountable for the overall operations of the branch in compliance with Board policies and applicable laws.

The Wire Specialist is responsible for supporting the credit unions automated clearing house (ACH) and wire transfer processes.  This role ensures timely, accurate, and secure processing of ACH transactions (ACH exceptions, ACH returns, ACH stop payments, proof of authorization requests) and wire transfers using WireXchange; while adhering to all regulatory, procedural, and risk management guidelines. This role plays a critical role in ensuring operational efficiency and member satisfaction through exceptional attention to detail and prompt resolution of issues.

The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.

The Assistant Vice President oversees certain aspects of payroll administration and, under the general direction and framework of overall goals and objectives, is responsible for the leadership, supervision, accuracy, and completeness of all accounting functions within the department. This role ensures accuracy in general ledger management, investment portfolio oversight, and financial statement preparation while optimizing operational efficiency. Additionally, the Assistant Vice President collaborates with the Vice President of Accounting to support the organization's financial strategy and long-term goals.

The Bankruptcy Specialist is responsible for supporting the management of bankruptcy accounts, ensuring compliance with all relevant bankruptcy laws and regulations. This role involves preparing and filing necessary legal documents, serving as the primary point of contact for bankruptcy trustees, attorneys, and courts. The Bankruptcy Specialist will provide guidance and support to the collections team on bankruptcy-related matters and collaborate with external legal counsel to handle complex cases. This role will play a critical role in minimizing financial losses and protecting the credit union’s interests during bankruptcy proceedings. The ideal candidate will stay updated on...

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

Reporting to the Loan Compliance & Systems Manager, the Loan Compliance Officer is primarily responsible for the administration of the consumer loan portfolio and the related functions within the lending area to ensure consumer loans are made in accordance with credit union Loan Policy and Procedures (except for mortgage loans underwritten to secondary market guidelines).  Administration includes loan compliance, loan quality and documentation.

The Contact Center Personal Banker provides a proactive, consultative approach to online banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience.