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The Contact Center Member Service Representative is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members over the phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve opening prime share, share draft, and club accounts, performing necessary file maintenance, and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.
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The Network Engineer is responsible for the design, implementation, and ongoing ownership of the organization’s network infrastructure, including internet connectivity, IP telephony, and WAN/LAN environments. This role is accountable for ensuring network performance, reliability, and security through proactive monitoring, continuous improvement, and timely issue resolution.
The Network Engineer plays a key role in disaster recovery planning...
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The Desktop Support is primarily responsible for providing secure, reliable, and end-user technology support within a regulated financial services environment. This role ensures that physical and virtual desktop (VDI), laptop, mobile, and peripheral systems operate efficiently and in compliance with organizational security standards and regulatory requirements. This position may require occasional afterhours or weekend work. This position is an escalation point for the PCFCU help desk.
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The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.
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The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.