The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Credit Counselor plays a key role in managing delinquent accounts and supporting the Member Solutions department. Reporting to the Member Solutions AVP, this role is responsible for managing the collection of payments from delinquent accounts, providing credit counseling, and ensuring compliance with the Fair Debt Collection Practices Act (FDCPA) and Consumer Financial Protection Bureau (CFPB) regulations. This role requires a commitment to delivering high-quality service to members while maintaining accuracy in all tasks.  A successful candidate will demonstrate strong leadership skills, a team-oriented mindset, and a professional, high-quality approach to collections that prioritizes both member...

The Assistant Manager, Operations provides oversight and development for key operational and administrative functions within the credit union. This role manages and mentors operations staff across multiple specialties, including Operations Support Representatives, Survivor Support Specialist, and Deposit Service Representatives, ensuring team performance and strict compliance through training, guidance, and regular evaluations.  In addition, this role oversees cash management activities, operational processes such as mailroom services, mobile deposits, subpoenas, and other branch support functions.  The role also ensures compliance with BSA/OFAC, CIP, tax reporting, and negotiable instruments, through oversight of required...

The Closing Post-Closing Manager will be responsible for managing a team of closing specialists (Mortgage Closers) and post-closers, ensuring the accurate and timely completion of all closing and post-closing tasks, while maintaining compliance with regulatory requirements. The ideal candidate will have extensive knowledge of mortgage lending processes, excellent leadership skills, and a strong attention to detail.

The Director of Financial and Budget Analysis supports the credit union by analyzing financial data, preparing budgets, forecasting financial trends, and delivering strategic financial insights. The role contributes to sound decision-making by providing timely, accurate and actionable financial reporting and analysis.

The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.

The Branch Assistant Manager oversees all associates to ensure they deliver accurate, professional, and solution-focused service to members. This role supports the Manager in all areas of operations, ensuring friendly and efficient service to the membership. In the Manager’s absence, the Assistant Manager assumes full responsibility for the operation of the credit union branch. The position also requires maintaining up-to-date knowledge of and strict compliance with security procedures and internal controls. Additional duties may be assigned as needed.

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Branch Manager is responsible for ensuring that branch associates deliver accurate, professional, and solution-focused service to members. This position oversees all aspects of the branch to ensure friendly and efficient service to the membership. Delegated authority by the Senior Vice President of Branches, the Manager is accountable for the overall operations of the branch in compliance with Board policies and applicable laws.

The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.

The Personal Banker provides a proactive, consultative approach to banking that builds member relationships based on trust and the ability to identify financial needs and recommend solutions.  This role is responsible for assisting with branch operations, delivering unique and memorable member experiences, achieving sales goals, and handling service requests.  Additional duties required in this role are the ability to work in a team environment, ability to multi-task, attention to detail, and a passion for enhancing our member’s banking experience. 

The Teller is responsible for delivering accurate, professional, and solution-focused service to members. Responsibilities include assisting members in person and by phone, providing information about credit union products and services, and conducting account research. Additional tasks may involve performing necessary file maintenance and assisting with payroll and account changes. The role requires maintaining up-to-date knowledge of and adherence to security procedures and internal controls. Other duties may be assigned as needed.

The Branch Assistant Manager oversees all associates to ensure they deliver accurate, professional, and solution-focused service to members. This role supports the Manager in all areas of operations, ensuring friendly and efficient service to the membership. In the Manager’s absence, the Assistant Manager assumes full responsibility for the operation of the credit union branch. The position also requires maintaining up-to-date knowledge of and strict compliance with security procedures and internal controls. Additional duties may be assigned as needed.